At 24 Hour Translation Services, we understand our clients entrust us with sensitive information. Protecting confidentiality is our top priority.
- We will not disclose client information to any third party without explicit consent.
- Our staff sign binding NDAs prohibiting them from revealing client data.
- We comply with data protection regulations including GDPR and privacy laws.
- We use encryption, access controls, firewalls, and other security controls to safeguard data.
- Our facilities and systems meet rigorous security standards like ISO 27001.
- We partner with clients to meet any specific confidentiality requirements.
Retention and Disposal
- Project files are retained briefly for quality assurance purposes then deleted unless the client requests extended retention.
- Hard copy documents are shredded onsite when disposed.
- Electronic media is wiped to ensure secure disposal.
- Any subcontractors who access confidential data sign NDAs and undergo background screening.
- Our practices are regularly audited by independent assessors.
Our Security Controls
- Data centers maintain ISO 27001 certification and redundancy.
- Facilities are secured through access control, video monitoring, and guards.
- Systems are protected by firewalls, vulnerability testing, and authentication.
- Encryption secures sensitive data in transit and at rest when specified.
- Staff undergo background checks, confidentiality training, and access control.
- We maintain business continuity and disaster recovery plans.
For any questions regarding our confidentiality practices, contact our Data Protection Officer.